A Our production facilities operate in strict accordance with GFSI BRC, GMP standards and SMETA social compliance requirements. We have comprehensive food safety control irradiation facilities, and our internal laboratories are responsible for strict quality assessment and assurance analysis to ensure product safety and reliability.

A The shelf life of our pet food varies according to the product type and packaging method, and is generally clearly marked on the product packaging. In order to ensure the quality of the product within the shelf life, we use advanced production processes and packaging technologies, and at the same time conduct strict quality control to ensure that the product meets relevant standards and requirements.

A We are committed to providing healthy and natural pet food, so we do not add any unnecessary artificial additives or preservatives to our products. We strictly comply with relevant food safety standards to ensure that all ingredients are safe and suitable for pets. You can rest assured to choose our pet food to provide your pet with a healthy and delicious eating experience.

A We provide comprehensive customer service support, including telephone consultation, email reply and online chat service. You can find us through our official website or the contact information on the product packaging, and ask your questions or inquiries at any time.

A Our after-sales service includes product return, quality problem handling, usage consultation, etc. If there is a problem with the product you purchased, such as quality problems or damage caused by improper use, you can contact us through our customer service channels (such as telephone, email or online chat), provide relevant information such as purchase receipt and product photos, and apply for after-sales service. We will provide corresponding solutions according to your specific situation to ensure that your rights and interests are protected.